Compare Performance Plans
Compare our performance plans to find the perfect level of support for your home tech needs
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| FEATURE | BENEFIT | ELITE | PREMIER | PLUS | PER INCIDENT |
|---|---|---|---|---|---|
| Proactive Remote System Monitoring | Your system notifies us of issues, often before you know | √ | √ | √ | |
| Device Monitoring | Comprehensive monitoring of all IP enabled devices | √ | √ | √ | |
| Extended Remote service Hours | Remote services beyond our regular business hours | Mon-Sat 8a-8p | Mon-Sat 8a-7p | Mon-Fri 9a-6p | |
| On-Site Hours | When we'll come to you for system support/repairs | Mon-Sat 8a-8p | Mon-Sat 8a-7p | Mon-Fri 9a-6p | As Available |
| Priority Scheduling | How fast we respond to an on-site service request | Same Day/Next Day | 2 Business Days | 3 Business Days | |
| Response Time | How fast we respond to a system or call-in notification | Less Than 1 Hour | Less Than 2 Hours | Less Than 3 Hours | |
| Complimentary Site Visits For Service & Support | Site visits for service or support at no added charge | Included | Remote Support | Remote Support | |
| Complimentary Equipment Repair Service | Includes hardware testing, removal, repair and re-installation | Up to 3 Years From New | |||
| On-Site System Check Up | Our techs clean, test and update your system on-site | Four Visits Per Year | Two Visits Per Year | One Visit Per Year | |
| Elite Member Product Promotions | Special pricing on select products that match your system | √ | |||
| Lighting & Shade Scene Programming | We’ll update your lighting and shade scene presets | √ | √ | ||
| Remote System Access | Control and lighting system access from your mobile phone | √ | √ | √ | |
| Password Management | Off-site backup of all system passwords | √ | √ | √ | |
| Recorded Surveillance Footage Retrieval | Assistance with finding archived security camera recordings | √ | √ | √ | |
| Power Management For Surge/Brownouts | We monitor and reset your system due to electrical issues | √ | √ | √ | |
| Network Configuration Management | Remote management of your network components | √ | √ | √ | |
| Annual WiFi Network Scan | On-site review of network speed and coverage | √ | √ | √ | |
| Internet & Cable TV Troubleshooting | Monitoring and assistance with ISP issues | √ | √ | √ | |
| Parental Controls | Set and limit WiFi access for children or other in the home | √ | √ | √ | |
| Transferable | You can transfer your plan to a new homeowner | √ | √ | √ | |
| Monthly Fee | Price On Request | $199/Month | $99/Month | $200/Hour | |
| SUBSCRIBE NOW | SUBSCRIBE NOW | SUBSCRIBE NOW |
